Privacy Policy


Thank you for visiting (the “Website”), which is owned and operated by YF FC Operations, LLC (“YouFit”, “we” “us” or “our”). We provide this Privacy Policy to explain how YouFit collects, uses and shares information from you when you use the Website and to help you make an informed decision as to whether to use or continue using the Website. 

We reserve the right to change this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by sending an email notification, providing notice through the Website or updating the “Effective Date” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. 


The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you: 


We collect information from you when you voluntarily register with Youfit and/or submit your personal information to us over the Website. Such personal information may include your name, email and postal addresses, phone number, gender, age, health and fitness information, product and/or membership plans purchased, any account number assigned to you by Youfit, any customer identification number assigned to you by our payment processor, and other information which you voluntarily provide to us. 

This Privacy Policy specifically applies to information collected from you over the Website; however, there are a number of circumstances off the Website and “in real life” where you may provide personal information to us as well, such as: 

  • When you enter into a written agreement with Youfit, such as a membership agreement; 
  • When you visit one of our clubs, whether as a member or a visitor; 
  • When you participate in YouCoach or other personal training services; 
  • When you enroll a child in Kids Club; 
  • When you execute any agreement or waiver with Youfit as the parent or legal guardian of a minor; 
  • When you sign up to receive emails, phone calls, and/or text messages from Youfit regarding your membership and/or promotions and newsletters; 
  • When you engage with Youfit through social media; 
  • When you execute an authorization for Youfit to automatically charge or debit your membership fees; 
  • When you participate in a Corporate Wellness program run by Youfit; and 
  • When you enter a contest or promotion run by Youfit. 

Youfit makes no effort to segregate information collected on the Website from that provided by you off-Website or in real life. Accordingly, personal information collected on the Website could be combined with information collected through other avenues.


The Website may contain features that allow you to upload, post, transmit, display, perform or distribute content, including personal information about yourself. For example, you may choose to include personal information within a public-facing review or testimonial, which is available and accessible to all visitors of the Website. Any information that you choose to disclose by means of such features becomes public information over which Youfit is unable to exercise control. You should take caution when deciding to disclose personal information by means of such features. 


When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Cox), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, your log in attempts, and the location of your device.


YouFit may receive information about you and your Internet activities if you have provided it to a Third Party and we subsequently acquire the information from the Third Party. Such information may include, but is not limited to, your personal and online interests and Internet browsing habits. These Third Parties may have collected such information by placing Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth. The purpose of this practice, which is sometimes called “retargeting,” is to deliver content and advertising that is specific to your interests. For example, if you look at Youfit membership plans on the Website, you may later see Youfit memberships advertised to you on Facebook. You can better learn about such Third-Party data collection and advertising practices, including how to opt-out of retargeting, at the following websites:  


All payments initiated through the Website are processed by third-party vendors, including ABC Financial, Shopify, and, and not Youfit itself. If you make a purchase on the Website, credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”) is collected from you, and such information may be sent directly from you to our payment processors through embeddable widgets. 


“Cookies” are files that are placed on your device by websites you visit. The purpose of a Cookie is to identify you as a unique user of the Website. A web beacon is programming code that can be used to, among other things, transfer an individual’s unique user identification (often in the form of a Cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows us to track certain websites you visit online. Web beacons are used to determine products or services you may be interested in, and to track online behavioral habits for marketing purposes. 

We currently use Cookie and web beacon technology to associate certain Internet-related information about you with information we already have in our database, for the following purposes: 

To Verify You. 

We use Cookies to verify your account and make it so you do not have to reenter your login information each time you use the Website. 

To Analyze User Trends. 

We also use Cookies for analytics and performance—that is, to gather information that helps us understand how you and other users engage with the Website and our Third-Party partners and figure out how to do it better. The Third-Party analytics vendors we work with include Google Analytics, AdWords, Facebook, etc. 

To Provide Support to You. 

We also use Cookies, including those placed by Third Parties, to provide customer support services. 

To Advertise to You. 

We also use Cookies and web beacons, including those placed by Third Parties, to deliver advertising that may be of interest to you. For example, Google, Facebook and Bing Cookies may be used to better target and retarget users and potential users of the Website by advertising to them on other sites. We may also use a web beacon in email messages sent to track your response. Cookies and web beacons also help us and our Third-Party advertising partners ensure you do not see the same advertisements over and over and to identify and block unwanted ads. 


We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes: 


We use information gathered on the Website to personalize communication with you, and to respond to your requests for products, services, and information. By providing your email address, telephone number, or mobile number to Youfit through the Website, you consent to receive calls, emails, and texts from Youfit, including information concerning your membership, special offers from Youfit, and advertising and telemarketing messages. Calls and messages may be sent to you through an automatic telephone dialing system or an artificial or prerecorded voice. Providing such consent is NOT a condition of membership or a condition of purchasing any property, goods, or services from Youfit. You can unsubscribe from promotional phone calls and text messages by following the instructions therein. You can unsubscribe to marketing or survey emails at any time by clicking the unsubscribe link within the email. Please note that, even if you unsubscribe from marketing or survey emails, we will still send you any necessary, non-promotional emails about your account or updates to our privacy policy and terms. 


Youfit uses the information we collect from you and other users to improve our Clubs and services. For example, we may consider analytics, demographics, and user feedback collected via the Website in determining whether there is sufficient demand for a new Club or service. 


Youfit uses the information we collect from you and other users to provide and improve the Website. As explained above, we use Cookies, including those placed by Third Parties, to gather statistical information that helps us understand how you and other users engage with the Website and improve its performance. 


As explained above, we use information gathered through Cookies and web beacons, including those placed by Third Parties, to deliver ads to you once you’ve left the Website. 


Opinions, advice, statements, or other information made available through the Website by third parties are those of their respective authors, and should not necessarily be relied upon. Those authors are solely responsible for their content. Youfit does not: (i) guarantee the accuracy, completeness, or usefulness of any third-party information accessible on or through the Website; or (ii) adopt, endorse, or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by a third party through the Website. Under no circumstances will Youfit be responsible for any loss or damage resulting from your reliance on information or other content posted through the Website transmitted to or by any third party. 


We may transfer your information to Third Parties when necessary to provide a product or service that you order from us. For example, as explained above, your credit card information is provided directly to our payment processor through the Website so that you can be charged (and we can be paid) for your online purchase. 


We may share your reviews and comments about Youfit to advertise and market our products and services. If you want us to stop using the personal data you have provided in these ways, please contact us [email protected].  SMS opt-in data is prohibited from being shared, sold, or rented commercially to third-parties. 


We may disclose, transfer, and sell your information to our affiliated entities—that is, businesses that have common ownership with us—at our discretion, in which event, your information shall be treated by the affiliated entities in accordance with this Privacy Policy. Should Youfit be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger or sale. SMS opt-in data is prohibited from being shared, sold, or rented commercially to third-parties. 

TO OUR THIRD-PARTY PARTNERS We may disclose your personal information as needed to our Third-Party service providers and advertising partners. For example, we may share your email address with our email fulfillment provider. SMS opt-in data is prohibited from being shared, sold, or rented commercially to third-parties. 


We may disclose your information to respond to subpoenas, court orders, and other legal processes. In rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals. 


Youfit, and the Third-Party vendors we use to store your information, employ security measures (such as SSL encryption and HTTPS protocol) to protect against the loss, misuse, and alteration of the information under our control. For payment processing, we use PCI compliant payment processing and card holder data solutions protected by secure cryptographic protocols and algorithms and hashes. However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot promise, and you should not expect, that your personal and commercial information, or other communications, will always remain secure. Youfit stores personal information in the United States. If you are visiting from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using you authorize and specifically consent to the transfer of personal information to the United States and its storage and use as specified above when you provide such information to us. 


Youfit will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA). 


 DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. Youfit does not currently respond to DNT requests. 



Advertising agencies, advertising networks, and other companies (together, “Third Parties”) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties. 


The Website and email messages may contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization. 


Each time you use the Website, the then-current version of this Privacy Policy will apply. Although most changes are likely to be minor, we reserve the right to modify this Privacy Policy by posting such modification on this page; however, if changes are significant, we may provide a more prominent notice or email you. Unless we receive your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier version. 


SMS opt-in data is prohibited from being shared, sold, or rented commercially to third-parties. 

Reply STOP to cancel at any time. Reply HELP to receive support information. Msg&Data Rates May Apply for all Youfit Promo Alerts. Feel free to contact our Customer Service at 1-888-968-3481 or contact us at [email protected]. Message frequency varies. 

Carriers are not liable for any delays or undelivered messages.

Participating Carriers: The service is available on AT&T, Sprint, T-Mobile, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co, Rina – Nucla Nutria Telephone Co, Rina – Silver Star, Rina – South Central Comm, Rina – Syringa, Rina – UBET, Rina – Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush, T-Mobile is not liable for delayed or undelivered messages.

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